This document outlines the rules, rights and responsibilities of all members using the Club22 platform. Please read it carefully before registering or using any of our services.
Only individuals aged 18 and above are eligible to register a Club22 account. Each user is permitted only one active account. Information provided during registration must be accurate and up to date at all times.
All bonuses are subject to minimum wagering requirements before any withdrawal is permitted. club22 reserves the right to modify or withdraw any promotion without prior notice. Misuse of the bonus system may result in account suspension.
Deposits are processed instantly. Withdrawals are typically processed in under 5 minutes after KYC verification is complete. Club22 reserves the right to request identity verification documents before approving withdrawals for the security of your account.
You are solely responsible for maintaining the confidentiality of your account password. Club22 uses 256-bit SSL encryption and two-factor authentication to protect member accounts. Please report any suspicious activity to our support team immediately.
Club22 fully supports responsible gaming practices. Members may set deposit limits, loss limits, session time limits, and request a temporary account suspension at any time. Your well-being is our top priority.
Club22 reserves the right to suspend or terminate the account of any member found to be in breach of the terms of use, engaged in fraud, unauthorized use of third-party software, or any conduct that compromises the integrity of the platform.
These terms take effect from the date of your registration. Continued use of the platform means you agree to all terms stated herein.
Welcome to club22, an online entertainment platform built specifically for Malaysian players. These Terms and Conditions constitute a legally binding agreement between you as the user and club22 as the platform operator ("us", "our team" or "Club22").
By registering an account, accessing or using any part of the Club22 platform — whether via the website, mobile app or any other interface we provide — you hereby acknowledge that you have read, understood and agree to be bound by all terms and conditions stated in this document.
This document should be read together with Privacy Policy and Responsible Gaming Policy Club22, both of which form part of the overall agreement between you and Club22.
If you do not agree with any part of these terms, please stop using our platform immediately. Should you have any questions regarding these terms, our customer support team is available 24 hours a day via live chat.
To register and use the club22 platform, you must meet all of the following eligibility requirements before creating an account:
Club22 uses an automated age verification system. Where there is any doubt about a member's age, we reserve the right to request identity verification documents at any time. Accounts found to be held by underage individuals will be terminated immediately and any funds will be returned.
Club22 does not accept registrations from individuals who have applied for self-exclusion through a self-exclusion program. If you have previously enrolled in such a program and attempt to open a new account, we have a responsibility to decline that application in order to protect your best interests.
The registration process at Club22 is designed to be simple, fast, and secure. To protect all members and the integrity of the platform, we have set the following requirements for account registration:
During registration, you are required to provide accurate, truthful, and up-to-date information, including your full name as shown on your identification card, a valid email address, an active phone number, and your actual date of birth. This information is used for identity verification (KYC) purposes and account communications.
Each individual is only permitted to hold one active account at club22. Registering more than one account — whether using the same name, different email addresses, different phone numbers, or the same IP address — is strictly prohibited. club22 uses advanced detection technology to identify duplicate accounts.
Discovery of multiple accounts will result in the closure of all accounts involved and the freezing of all available balances. Bonuses obtained through multiple accounts will be fully voided with no refund.
Club22 may request a copy of your identity card, proof of current residential address, and proof of ownership of the payment method used. This KYC process is an industry standard designed to protect you from fraudulent activity and ensure compliance with applicable legal requirements.
The Club22 platform is provided solely for lawful personal entertainment purposes. By using this platform, you agree to comply with the established usage guidelines and will not engage in any of the following prohibited activities:
Club22 uses advanced monitoring technology to detect and prevent all forms of platform abuse. Fair and honest conduct from all members ensures an enjoyable gaming experience for everyone.
Club22 offers a wide range of attractive bonuses and promotions for new and existing members. All bonuses are subject to specific terms set for each promotion. Please read the terms of each bonus carefully before claiming it.
All bonuses credited to your account carry a minimum wagering requirement that must be met before the withdrawal of bonus funds or any winnings derived from those bonuses is allowed. The specific wagering requirement is stated in the terms of each promotion. Generally, wagering requirements range from 15x to 30x the bonus amount received.
Each bonus has a limited validity period. Unclaimed bonuses or unmet wagering requirements within the specified period will expire and be automatically voided without notice. Validity periods typically range from 7 to 30 days depending on the promotion type.
Club22 operates an active bonus abuse detection system. Any attempt to exploit or abuse the bonus system — including opening multiple accounts to claim bonuses repeatedly, hedge betting using bonus funds, or any tactic deemed unfair — will result in bonus cancellation, clawback of associated wins, and possible account suspension.
Club22 reserves the right to modify, suspend or terminate any promotion at any time without prior notice. Club22's decisions regarding bonus claims are final and binding.
Club22 supports a wide range of popular Malaysian payment methods to facilitate your deposit and withdrawal transactions. All financial transactions are processed securely using the latest encryption technology.
We accept deposits and withdrawals via DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay and direct bank transfer in Malaysian Ringgit (MYR). All transactions are processed in MYR for your convenience.
The minimum deposit is RM 20 and the maximum is RM 50,000 per day, depending on the selected payment method. The minimum withdrawal is RM 50 and the default daily limit is RM 30,000 for regular members. VIP members enjoy higher withdrawal limits depending on their membership tier.
Club22 is not liable for any delays caused by banking systems or third-party payment providers. Any transaction disputes must be reported within 30 days of the transaction date.
The security of your account is a shared responsibility between you and Club22. We continuously invest in the latest security technology, and you play an equally important role in keeping your account safe at all times.
You are solely responsible for keeping your password and account login details confidential. Club22 recommends using a strong password — a combination of uppercase letters, lowercase letters, numbers and symbols — and changing it regularly. Never share your password with anyone, including family members.
Club22 provides two-factor authentication for all accounts. We strongly encourage you to enable this feature to add an extra layer of protection to your account. 2FA ensures that even if someone knows your password, they still cannot access your account without the verification code sent to your device.
If you suspect that your account has been accessed by an unauthorized party or notice any unrecognized transactions, please contact our support team immediately via live chat. Club22 will take prompt action to protect your account, including a temporary freeze if necessary.
All games available at club22 are operated according to the specific rules stated within each game's interface. The following general rules apply to all games on our platform:
The latest RNG audit reports are available to all members upon request. Transparency in gaming operations is one of the core values we never compromise on at Club22.
Club22 is fully committed to responsible gaming practices. We believe that online entertainment should remain a fun, controlled activity that does not affect your daily life.
As part of this commitment, Club22 provides a range of gaming management tools that you can access directly from your account settings:
For more information and support resources, please visit the Responsible Gaming us.
To the extent permitted by applicable law, club22 shall not be liable for any indirect, consequential, special, or exemplary losses arising from your use of our platform, including but not limited to:
Club22's maximum total liability to any member under any circumstance shall not exceed the total amount deposited by that member in the 30 days preceding the liability claim.
Club22 reserves the right to suspend, restrict or terminate any member's account for the following reasons without prior notice:
You may also close your account at any time by contacting our customer support team. Any valid funds remaining in your account will be returned after the necessary review is completed, typically within 5 to 10 business days.
If your account has been suspended for investigation purposes, you have the right to request an explanation through our support team. Club22 will respond within 72 business hours of receiving your request.
Club22 reserves the right to amend, update or replace any part of these Terms and Conditions at any time in accordance with operational needs, legal changes or platform improvements. All amendments take effect immediately upon publication on our official website.
We will endeavour to notify members of significant changes via registered email or in-platform notifications. However, it is your responsibility to check this page periodically to ensure you are always aware of the latest applicable terms.
Your continued use of the Club22 platform after any changes to the terms are published constitutes your acceptance of and agreement to the updated terms. If you do not agree with the amendments made, you have the right to close your account and withdraw any remaining funds.
The latest version of these Terms and Conditions is always available on this page with a clearly indicated update date. You may contact our support team if you have any questions about the amendments made.
Effective date of this document: 1 January 2026. Previous versions are no longer in effect and have been fully superseded by this current version.
Create a free account today and enjoy an exclusive welcome bonus. By understanding our Terms and Conditions, you are ready for a safe, fair, and enjoyable entertainment experience.